Is this Hotel Crystal Mountain pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Crystal Mountain have a swimming pool?

Yes, this Hotel Crystal Mountain has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Crystal Mountain?

Best-rates for the Hotel Crystal Mountain starts from $162 per night with includes Spa, Breakfast, Pool, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Business Services, Sports/Activities, Restaurant, Kitchen, Guest Services, Internet, Parking, Accessibility, Skiing, Bar, Laundry, Air Conditioner, Designated Smoking Area, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Crystal Mountain a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Crystal Mountain wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Crystal Mountain is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Crystal Mountain?

Based on the information reported by the owner or manager, the Hotel Crystal Mountain indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Crystal Mountain?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Crystal Mountain | Hotel in Wisla

Name: Hotel Crystal Mountain
Address: Wisla, Silesian Voivodeship, Poland, PL
Price range: Prices for upcoming dates start at $162 per night
Rating: 8.4

8.4 (12 Reviews) | 1 Bathroom

Hotel in Wisla

Family-friendly hotel with 2 restaurants and 3 indoor pools
Along with 2 restaurants, this hotel has 3 indoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Change of towels is available on request.
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Soundproofing

Slippers

Laptop-friendly workspace

Desk

Iron/ironing board

Safe

Phone

Breakfast

2 restaurants

1 poolside bar and 1 bar

Free buffet breakfast available daily 7:00 AM–10:30 AM

Free bottled water

Coffee/tea maker

Local meal delivery service

Electric kettle

Parking

Electric car charging station on site

Wheelchair-accessible parking available

Covered self parking on site (PLN 70 per night)

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

7 on-site accessible parking spaces

Wheelchair-accessible parking

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Bicycle rentals

Ski area

Ski lifts

Skiing

3 indoor pools

Lifeguards on site

Sauna

Children's pool

Seasonal outdoor pool

Steam room

Full-service spa

Entertainment

50-inch flat-screen TV

Digital channels

General

Meeting rooms

Elevator

ATM/banking services

Vending machine

Banquet hall

Polish

English

Designated smoking areas (fines apply)

Guest Services

Highchair

3 indoor pools

Children's pool

Waterslide

Seasonal outdoor pool

Laundry facilities

Soundproofed rooms

Baby bath

Changing table

Children's club

Change of bedsheets (on request)

Ski passes

Daily housekeeping

Snow sports gear

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

24-hour front desk

Porter/bellhop

Ski storage

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Pool umbrellas

Terrace

Balcony

Spa

Massage - deep-tissue

10 treatment rooms

Massage - hot stone

Massage - Thai

Massage - prenatal

Body treatments

Couples treatment room(s)

Massage/treatment rooms

Manicures and pedicures

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for pln 250.0 per night. cribs (infant beds) are available for pln 50.0 per night.

Payment Policy

Covered self parking fee: pln 70 per night pet fee: pln 100 per pet, per night service animals are exempt from fees crib (infant bed) fee: pln 50.0 per night rollaway bed fee: pln 250.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of pln 100 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 55 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 29, 2025 02:27:20 PM

Review Score: 6

Summary: Not bad, not great. Definitely overpriced.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, Balcony, Mountain View Room Size: 484 square feet m² 3 Twin Beds and Large Twin Sofa Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Mountain view, Cribs/infant beds (surcharge), Extra bed count 1, Square meters - 45, Number of living rooms 1, Bathrobes, Separate sitting area, Balcony, Bed count maximum 3, Bed count minimum 3
Classic Double Room, Balcony Room Size: 291 square feet m² 3 Twin Beds and Large Twin Sofa Bed	General Ping - 8, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Balcony, Bed count maximum 3, Mountain view, Cribs/infant beds (surcharge), Bed count minimum 3